“Janice Horn, retired librarian and board member of League of Women Voters, testified she went to a PennDOT office in her home county of Clarion and found it staffed by a contract worker who said she could not answer any questions about voter ID...”

URL: 
http://articles.philly.com/2012-08-01/news/32962408_1_commonwealth-carol-aichele-pennsylvanians-show-photo-identification-voter-id-requirements